Privacy Policy

At Nusabytes, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage our services, or communicate with us.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide directly to us, such as:

• Name, email address, phone number, and company information when you contact us or request a quote
• Business requirements, project details, and specifications
• Payment information processed through secure third-party payment processors
• Communication history and correspondence with our team
• Feedback, testimonials, and project reviews

1.2 Project-Related Information

During the course of our engagement, we may collect:

• Content, assets, and materials you provide for your project
• Access credentials for necessary third-party services (securely stored)
• Technical requirements and specifications
• Analytics and performance data from applications we develop

1.3 Website Usage Information

We automatically collect certain information about your use of our website:

• Device information (browser type, operating system, device identifiers)
• Usage analytics (pages visited, time spent, features used)
• IP address and general location information
• Cookies and similar tracking technologies
• Referral sources and navigation patterns

2. How We Use Your Information

We use the collected information for the following purposes:

• Providing development services and delivering project deliverables
• Communicating about your project and responding to inquiries
• Processing payments and managing contracts
• Improving our services and understanding client needs
• Sending project updates, technical information, and important notices
• Providing customer support and technical assistance
• Marketing our services (with your consent) and sharing relevant content
• Complying with legal obligations and protecting our rights

3. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

• With contractors, freelancers, or partners working on your project (under confidentiality agreements)
• With service providers who assist us in operating our business (hosting, analytics, payment processing)
• When showcasing work in our portfolio (with your permission or anonymized)
• When required by law or to protect our rights and safety
• In connection with a business transfer or merger
• With your explicit consent

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

• Encrypted transmission of sensitive data (SSL/TLS)
• Secure storage of access credentials and payment information
• Limited access to personal information on a need-to-know basis
• Regular security assessments and updates
• Secure project management and communication tools

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Client Project Confidentiality

We understand that your project may contain sensitive business information. We commit to:

• Maintaining confidentiality of your project details and business information
• Securing all project files, code, and assets
• Not sharing your project publicly without permission
• Offering non-disclosure agreements (NDAs) when requested

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access, review, and update your personal information
• Request deletion of your personal information
• Opt-out of marketing communications
• Request data portability
• Object to processing of your personal information
• Withdraw consent where processing is based on it

To exercise these rights, please contact us at nusabytes@gmail.com.

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide services and fulfill contractual obligations
• Comply with legal and regulatory requirements
• Resolve disputes and enforce our agreements
• Maintain business records and portfolio examples

Project files and deliverables are typically retained for a period after project completion for support purposes.

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

• Essential cookies for website functionality
• Analytics cookies to understand how visitors use our site
• Marketing cookies to deliver relevant content (with consent)

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality.

9. Third-Party Services

Our website and services may contain links to third-party websites or integrate third-party services. We are not responsible for the privacy practices of these external services. We encourage you to review their privacy policies.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers in accordance with applicable data protection laws.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy, how we handle your data, or wish to exercise your privacy rights, please contact us at nusabytes@gmail.com.