Terms of Service

These Terms of Service ("Terms") govern your engagement with Nusabytes for website and mobile development services. By engaging our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By engaging Nusabytes for development services, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not engage our services.

2. Services Provided

Nusabytes provides professional website and mobile application development services, including:

• Custom website design and development
• Mobile application development (iOS and Android)
• Web application development
• UI/UX design and prototyping
• API development and integration
• Maintenance and support services
• Technical consulting and strategy

3. Project Scope and Deliverables

Each project will be defined by a Statement of Work (SOW) or project proposal that outlines:

• Project scope, objectives, and deliverables
• Timeline and milestones
• Pricing and payment terms
• Responsibilities of both parties
• Acceptance criteria and revision policy

Changes to the agreed scope may require additional fees and timeline adjustments.

4. Payment Terms

Unless otherwise specified in the project agreement:

• A deposit (typically 30-50%) is required before work begins
• Progress payments may be scheduled at key milestones
• Final payment is due upon project completion and before final delivery
• Late payments may incur interest charges and suspend project work
• All fees are non-refundable for completed work

5. Client Responsibilities

To ensure successful project completion, clients must:

• Provide timely feedback, content, and materials
• Designate a primary point of contact for the project
• Respond to requests within agreed timeframes
• Ensure all provided content is legally compliant and properly licensed
• Arrange necessary third-party services (hosting, domains, etc.)

Delays caused by client unavailability may result in timeline extensions and potential additional fees.

6. Revisions and Changes

Each project includes a specified number of revision rounds as outlined in the SOW. Additional revisions or changes beyond the agreed scope will be quoted separately and require approval before proceeding.

7. Intellectual Property

Upon full payment, client owns the custom work product developed specifically for their project. Nusabytes retains ownership of pre-existing code, frameworks, tools, and methodologies. See our License Agreement for complete details.

8. Confidentiality

Both parties agree to maintain confidentiality of proprietary information shared during the project. Nusabytes will not disclose client information without permission, except as required by law.

9. Warranties and Support

Nusabytes warrants that deliverables will substantially conform to agreed specifications. Bug fixes and minor adjustments are provided for 30 days after delivery. Extended maintenance and support can be arranged separately.

10. Limitation of Liability

11. Termination

Either party may terminate the engagement with written notice. In case of termination:

• Client pays for all completed work and work-in-progress
• Nusabytes delivers all completed work to date
• Intellectual property rights transfer only for paid work

12. Dispute Resolution

Any disputes will first be addressed through good-faith negotiation. If unresolved, disputes shall be subject to the jurisdiction of Singapore courts.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will apply to new projects. Existing projects remain subject to the terms in effect when initiated.

14. Contact Information

If you have any questions about these Terms of Service, please contact us at nusabytes@gmail.com.